We Are Here For You
As a global pioneer in respiratory care for over 35 years, we take this fight against COVID-19 very seriously. While we understand this is a nerve-racking time, we want to assure you that Precision Medical is taking all the suggested precautions to keep our team healthy and continue to fulfill product orders.
Frequently Asked Questions
What is your current lead time?
Our current manufacturing lead time for Home Care Products is 3-5 business days, for Hospital Products the lead time is between 3 and 16 weeks from the date an order is received. These lead times are fluid and are based on the complexity of the order and the availability of components. Precision Medical Inc will be shipping partial orders as they are available, unless otherwise stated on your purchase order.
All orders are shipped in the order they were received. Upgraded shipping does not shorten manufacturing lead times.
Can my order ship Priority/Next Day Air/Second Day?
You may request expedited shipping. However, this will not change manufacturing lead times.
How do I clean products returned for repair?
All devices returned to Precision Medical for repair must be cleaned in accordance with the instructions for use. Additionally, the device must cleaned with a minimum of 70% isopropyl alcohol and held for 72 hours prior to shipping it back to Precision Medical. For DMEs, we recommend devices are quarantined for a minimum of 72 hours in between patients. Products should be cleaned in accordance with instructions for use and additionally cleaned with a minimum of 70% isopropyl alcohol.
View our selection of Emergency Preparedness products.
View our selection of Homecare Preparedness products.
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For updates on COVID-19 and ways you can protect yourself and others, refer to CDC.org and WHO.int.